Ans. The Lenskart exchange program offers you the opportunity to donate your old glasses to someone in need via the Lenskart Foundation. As a token of gratitude for your generosity, you'll receive a exchange value of upto Rs 500 depending on the condition of your glasses. You can seamlessly redeem this value towards the purchase of new glasses at any Lenskart store or online.

Ans. All Eyeglasses and sunglasses, irrespective of them being purchased from Lenskart or not are eligible

Ans. No, you can donate glasses bought from outside Lenskart as well.

Ans. No, currently only eyeglasses and sunglasses are eligible for exchange.

Ans. Completely broken frames are not eligible for the buyback programe, we can accept glasses in which lens is broken

Ans. Exchange value is based on the brand, condition, and age of the glasses

Ans. No, the exchange value is final and based on a standardized assessment.

Ans. Post generation, the Exchange request stays valid till 7 days from creation.

Ans. You can raise a maximum of 3 exchange requests in a month per mobile number

Ans. Yes, you need to return your old glasses at the Lenskart store

Ans. You can return your old glasses in any of the Lenskart stores across the country

Ans. Depending on the condition, your old glasses will be donated to someone in need through Lenskart foundation

Ans. Post generation, it will be valid till 15 days

Ans. Yes, you can redeem your exchange value online on the Lenskart website or app, or at any Lenskart store.

Ans. Yes, you can use this on top of BOGO offer